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About us

building Founded in 1996,TheFactoryOutlet.Com is in the business of new product development and importing specialty massage chairs, bidets, watches, jewelry, quality diamonds and other novelties straight to the consumer at prices well below the national average.

Our key strengths are customer service, strong management team, the ability to get you the lowest prices for our products, and innovative marketing. For the last 11 years, our company has grown tremendously both doubling our size, inventory, employee numbers, and sales and our potential for further growth remains strong. This is due to offering excellent products at extraordinary prices across our entire product line, and giving exceptional customer service.

The company operates many different Internet shopping malls for various product lines including shiatsu massage chairs, toto bidets, GIA certified diamonds, high end watches, stainless steel range hoods, and many more products. These sites offer health products, home items, diamonds, jewelry, and other innovative products. We deal direct with Japan, Korea, China, France, UK, Australia, India, Belgium, Israel, Canada, and many other countries; if you have a specific product request, please contact us.



Within our past 11 years here, we at The Factory Outlet have found ourselves servicing select members of Entertainment & Sports World. Here are a few notables who have enjoyed our wide selection of products:




Shipping Damages

All damages made by shipping companies in delivering products to customers will be covered by The Factory Outlet. We will ship out new replacement units as soon as we verify the shipping companies are returning the damaged units to The Factory Outlet. It is imperitive that the customer verify damage prior to signing off for it from their shipping company in order to get refunds or exchanges



question Please email us at  sales@thefactoryoutlet.com



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Sole, Inc. 14950 NE 95th St, Suite A, Redmond, WA 98052
Sales 800-550-0056 ( 7am - 8pm PST ) -- Customer Service 888-234-7007 ( Mon-Fri 7am - 5pm PST ) Showroom hours are: Mon - Fri 8am - 5pm ( Weekends by appointment only )


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